The short version
- Your VPS renews automatically unless you cancel it in the portal.
- If you don’t need a service anymore, cancel it before the next invoice is created.
- Auto-renewal keeps your VPS running without interruption.
Auto-renewal is intentional. It protects your service, your data, and your uptime.
When we send invoices
We create a Pro-Forma invoice 7 days before the due date of your service. A Pro-Forma invoice is like an offer:- If you pay it, your service renews and we issue a fully compliant tax invoice.
- If you don’t pay it, we send payment reminders. If it stays unpaid, the service is suspended, then terminated, and all data is wiped.
Renew instantly from the portal
Don’t want to wait? You can renew a service any time. In your client portal, open the service and click the blue Create Invoice / Renew button.
- Generate the renewal invoice immediately.
- Choose the billing cycle you want to renew for.
Automatic payments
If you have a credit card on file or account credit, renewal invoices are paid automatically.
When account credit is applied, your service renews right away.
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