At EDIS Global, our support team is your first point of contact for all billing-related inquiries and technical assistance. We’re here to provide quick, effective solutions and expert guidance, ensuring a smooth and hassle-free experience.
To ensure your privacy and security, our infrastructure-focused support doesn’t include:
Logging into your servers
Installing software
Changing configurations
Updating passwords or ports
Migrating servers to another account or location
We strictly operate as an infrastructure provider and do not access customer servers or perform software configurations. This ensures your data remains secure and private.
Managing server-related tasks can be challenging. Here are the best ways to get assistance:
Explore Our Knowledge Base 📚
Visit the EDIS Global Knowledge Base for articles and guides on troubleshooting, configurations, and more.
Hire a Professional System Administrator 🧑💻
For advanced tasks, consider hiring a system administrator for installations, migrations, and custom configurations.
Join Community Forums 🌐
Explore online manuals and forums for step-by-step guides and tips from experienced users.
We truly appreciate your trust and cooperation. At EDIS Global, our mission is to provide exceptional infrastructure services while prioritizing the security and reliability of your servers. Thank you for choosing us as your trusted partner. If you have any questions or need support, don’t hesitate to reach out—we’re here to help!