Confirmation delays
Our gateway uses Dfns blockchain infrastructure to detect confirmed incoming payments. Dfns defines confirmation delay as the number of additional blocks after the block containing the transaction, before the transaction is indexed. The table below covers only the blockchains and currencies accepted by EDIS Global:
Source: Dfns supported networks, checked 22 October 2026. These indexing delays may change.
Why Bitcoin shows 3 confirmations
For Bitcoin, the block containing the transaction counts as its first confirmation. The 2 additional blocks in the table therefore correspond to 3 confirmations in total. This matches the payment behavior observed with our gateway. The table gives blocks after inclusion, not a universal wallet confirmation counter. The invoice is marked as paid once the confirmed, credited amount covers the outstanding balance.How long does confirmation take?
Confirmation time depends on the blockchain, network conditions and the sending wallet or exchange. An exchange may also delay broadcasting a withdrawal. A block count does not guarantee payment within a fixed number of minutes. Allow time for both blockchain indexing and the invoice status to update. New-service provisioning begins after payment confirmation.Check your payment
- Open the invoice and its cryptocurrency checkout to check the payment status, credited amount and any remaining balance.
- Find the transaction ID (TXID) in your wallet or exchange withdrawal history.
- Check the transaction on an explorer for the selected network:
Check the destination, currency or token, network, amount and transaction status. A completed withdrawal to the wrong address, token or network cannot automatically pay the invoice.