Build a reliable, low-maintenance payment workflow
At EDIS Global, we’ve worked with tens of thousands of customers over more than two decades, from single VPS users to large-scale infrastructures. This guide explains how to set up a reliable, fully automated payment workflow that minimizes manual work, avoids service interruptions, and keeps everything running smoothly.Recommended payment methods
EDIS Global supports multiple payment methods. Some are ideal for full automation, while others require a bit of planning.Credit cards (recommended)
Automation level: ⭐⭐⭐Reliability: ⭐⭐⭐
Operational overhead: 🟢 Low Credit cards offer the most reliable and maintenance-free payment experience. When you pay by credit card:
- Your card is securely stored with our payment provider Stripe
- Only a reference token is stored in your EDIS Global account
- Invoices are charged automatically (four days after receiving the invoice)
Benefits
- Renewal invoices are charged automatically
- New orders are charged instantly
- Services are provisioned in near real-time
Customers who want fully automated payment with immediate service delivery.
Account credit (highly recommended)
Automation level: ⭐⭐⭐Reliability: ⭐⭐⭐
Operational overhead: 🟡 Medium Account credit is a powerful option, especially for customers with multiple services. By topping up your account:
- By default, available credit is applied automatically when renewal invoices are created
- New orders are funded instantly
- Services are delivered in near real-time
Important
You only need to ensure that sufficient credit is available in your account.Prefer to review renewal invoices before paying? Support can configure your account to disable automatic credit application during scheduled invoice creation. See Can I disable automatic credit application to renewal invoices?. Other automatic payment arrangements are managed separately.
How to fund account credit
- Credit card
- PayPal
- Cryptocurrency
- SEPA or ACH Direct Debit, if enabled for your account
- Bank transfer of at least EUR 250, processed manually
Bank transfers are not automated or credited in real time. Fund your account well before the credit is needed. Once the transfer has been manually assigned and appears as account credit, that credit can pay newly generated renewal invoices automatically.
Businesses, resellers, or customers who prefer prepaid payments and predictable costs.
SEPA and ACH Direct Debit (invitation only)
Automation level: ⭐⭐Reliability: ⭐⭐
Operational overhead: 🟡 Medium to 🔴 High SEPA and ACH Direct Debit allow EDIS Global to collect payments automatically from an approved bank account. These methods are available by invitation only and do not appear automatically in every customer account. Contact EDIS Global Support to discuss eligibility and arrange mandate setup.
What to know
- Payments are not instant and may take several business days to settle
- New services are delivered after settlement
- Not ideal if you require immediate provisioning
- Settlement is delayed by public holidays and weekends
- A collection can be delayed, rejected or reversed, so sufficient time must be allowed
Recommended use
For eligible customers, Direct Debit can be used for renewal invoices or to top up account credit. The appropriate setup is agreed with our support team. Maintaining account credit provides a buffer for future renewals once the collected funds have settled.PayPal subscriptions
Automation level: ⭐Reliability: ⭐
Operational overhead: 🔴 High PayPal subscriptions can work for:
- Private users
- A small number of static services
How PayPal subscriptions work
A PayPal subscription is created and managed inside your PayPal account, not inside the EDIS Global client area:- The subscription is created when you pay an invoice through PayPal and PayPal offers to save the billing agreement for recurring payments.
- PayPal (not EDIS Global) then sends the same recurring amount to us on the schedule you agreed to.
- The schedule and amount are fixed on PayPal’s side. They do not automatically follow service upgrades, downgrades, or cancellations at EDIS Global. Changes on our side can leave the PayPal subscription over- or under-paying, which shows up as unexpected account credit or unpaid invoices.
- To stop or change a PayPal subscription, you must cancel it inside your PayPal account. See Cancel a PayPal Subscription in Your PayPal Account.
For business customers, we strongly recommend credit cards or account credit instead. Both are managed directly in the EDIS Global client area and stay in sync with your services automatically.
Our recommendation
For a smooth, fully automated payment experience, choose one of the following setups:- Credit card payment
- Account credit funded by credit card
- Account credit funded by PayPal or cryptocurrency
- For approved accounts, SEPA or ACH Direct Debit