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How to Top Up Your Account Credit

Adding funds to your account allows you to pay future invoices automatically or manually apply credit to existing invoices.

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Steps to Add Funds

  1. Log in to the client panel.
  2. Go to the Billing section.
  3. Click on “Add Funds”.
  4. Enter the amount you want to add.
  5. Choose your preferred payment method.
  6. Click “Add Funds” and follow the checkout process.

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How Payments Work

  • Future invoices will be paid automatically using your account credit.
  • Existing invoices are not paid automatically, but you can manually apply credit to them.
  • Overpayments are credited to your account balance.
  • Underpayments (when the full amount is not received) must be resolved manually and may require an additional payment.

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Important Notes for Crypto Payments

  • Always cover transaction (TX) fees when sending crypto payments.
  • To avoid underpayment issues, it’s better to slightly overpay rather than risk being short by a small amount.
  • Underpayments will require an additional payment to get the full amount credited.

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Cancel Top-Up Invoices

If you accidentally create one (or even multiple) top-up pro forma invoice, our system will automatically cancel these documents after approximately 36 hours. You don’t need to be concerned about these, we’ll take care of them automatically.