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EDIS Global now runs its own Monero (XMR) payment integration. We operate it on our own infrastructure and no longer rely on a third-party payment processor for Monero payments. XMR payments are available now through the separate Monero (XMR) payment option. For BTC, ETH, TRX, BNB, USDC and USDT, use our Crypto by EDIS Global gateway. You can use cryptocurrency to pay an invoice or top up your account credit. Prices and account balances are in EUR; checkout calculates the amount to send in your chosen cryptocurrency.
Crypto by EDIS Global currency selection showing USDC, USDT, BTC, ETH, TRX and BNB, followed by the network selector.

Crypto by EDIS Global: choose your currency and network. Monero (XMR) uses a separate payment option on the invoice.

Supported currencies and blockchains

Across both payment options, we support seven currencies on five blockchains. Monero uses its own integration; the other nine currency/network combinations use Crypto by EDIS Global. For USDT, select Ethereum (ERC-20), Tron (TRC-20), or BNB Smart Chain (BEP-20). For USDC, select Ethereum (ERC-20) or BNB Smart Chain (BEP-20). EDIS Global accepts only the currency and network combinations offered in checkout. A matching ticker alone is not enough.
The withdrawal network in your wallet or exchange must match the network selected in checkout. Sending a supported currency on another network does not make it a supported payment. Transfers using the wrong network or token may not be recoverable.

How to pay with Monero (XMR)

  1. Sign in to the Client Portal and open your unpaid invoice.
  2. Select Monero (XMR) and open Pay with Monero (XMR).
  3. Send the exact XMR amount to the Monero address or QR code shown for this invoice. Cover sending fees separately and follow the expiry time displayed in the Monero checkout. Do not reuse an address or quote from an earlier invoice.
  4. Keep the checkout open or return to it to check the payment status. XMR payments require at least 10 blockchain confirmations and must be unlocked before EDIS Global credits them. Once the confirmed payment covers the amount due, EDIS Global marks the invoice paid automatically.
Two-step Monero payment illustration: select Monero (XMR) on the invoice and click Pay with Monero (XMR), then use the checkout amount, address controls, expiry timer and payment status.

Illustration based on the Monero invoice and checkout screens. Values are examples; the address and QR code are placeholders. Always use your own invoice's checkout.

Understanding the Monero checkout

A detected payment can still be awaiting confirmations. Confirmation time depends on the Monero network and is not a fixed number of minutes. If you have already sent the payment, check its status or contact support before paying again.

How to pay with Crypto by EDIS Global

These steps apply to BTC, ETH, TRX, BNB, USDC and USDT:
1

Open your invoice

Sign in to the Client Portal, open the unpaid invoice and select Crypto by EDIS Global.
2

Select the currency and network

Select your currency, then select the network used by your wallet or exchange. Review the amount, network and payment instructions before continuing.
3

Send the payment

Use the address or QR code displayed for this payment. Send the exact cryptocurrency amount shown and cover your wallet or exchange’s sending fees separately, so the full requested amount reaches the payment address.Payment instructions and the quoted exchange rate are valid for 12 hours, as shown by the checkout timer. Use the current instructions for this invoice each time you pay. Do not save an address for future payments or reuse one from another invoice.
4

Wait for confirmation

Checkout tracks the payment. The invoice becomes paid once the required amount has been credited following blockchain confirmation. Sending a transaction or receiving a transaction ID does not by itself mark the invoice as paid.Bitcoin currently requires 3 confirmations. See blockchain confirmations for the delays on each supported network.
If you change the currency or network, or the payment window expires, use the new instructions shown in checkout. If you have already sent funds, check the payment status or contact support before starting another payment.

Fees and exchange rates

EDIS Global adds no surcharge to cryptocurrency payments. Your wallet or exchange may charge a withdrawal fee, and blockchain network fees still apply. Checkout converts the EUR invoice amount into the selected cryptocurrency when it creates the payment instructions. The quoted rate stays fixed for that payment window. USDT and USDC amounts are also converted from EUR; do not treat a EUR amount as the same number of USDT or USDC. See currency conversion.

Account credit and renewals

To prepay for future invoices, use Billing → Add Funds in the Client Portal and select Crypto by EDIS Global. This creates a top-up invoice with its own checkout instructions. We do not provide a permanent deposit address for account credit. Cryptocurrency payments require you to send funds from your wallet. For automatic renewal payments, maintain sufficient EUR account credit before renewal invoices are created. Credit added after an invoice already exists must be applied to that invoice manually.

Payment problems and refunds

If a payment is late, short, duplicated or not appearing on the invoice, see cryptocurrency payment help. Contact EDIS Global Support with the invoice number, currency, blockchain and transaction ID (TXID). EDIS Global handles refund requests under our cancellation and refund policy. For a payment made through an earlier payment gateway, contact us with the original invoice number, TXID and payment reference so we can locate the correct payment record.
Last modified on October 28, 2026