# EDIS Global Docs ## Docs - [How to Extend Hard Drive in Windows](https://docs.edisglobal.com/advanced-setup-guides/extend-hard-drive-windows-guide.md): Extend or resize a hard drive in Windows Server using Server Manager, Disk Management, or DiskPart with this step-by-step disk space expansion guide. - [SCP on Linux connects to Linux Server](https://docs.edisglobal.com/advanced-setup-guides/file-transfer-methods-for-linux-and-windows/copy-files-scp-linux.md): Securely copy files between Linux servers with the SCP command. Step-by-step guide using SSH, key authentication, and recursive directory transfers. - [SCP on Windows connects to Linux Server](https://docs.edisglobal.com/advanced-setup-guides/file-transfer-methods-for-linux-and-windows/copy-files-scp-windows.md): Transfer files from Windows to a Linux VPS using SCP and WinSCP. Step-by-step guide covering SSH setup, authentication, and command-line transfers. - [File Transfer Methods for Linux and Windows](https://docs.edisglobal.com/advanced-setup-guides/file-transfer-methods-for-linux-and-windows/file-transfer-methods.md): Compare SFTP, SCP, and FTP methods for moving files between Linux and Windows servers, with links to step-by-step guides for each transfer protocol. - [Connect to FTP on Windows Server](https://docs.edisglobal.com/advanced-setup-guides/file-transfer-methods-for-linux-and-windows/setup-ftp-windows-server.md): Learn how to set up an FTP server on Windows Server. This step-by-step guide shows you how to easily upload and download files using IIS FTP features. - [SFTP on Linux connects to Linux Server](https://docs.edisglobal.com/advanced-setup-guides/file-transfer-methods-for-linux-and-windows/transfer-files-sftp-linux.md): Transfer files between Linux servers using SFTP over SSH. Step-by-step guide covering connection setup, common SFTP commands, and authentication options. - [SFTP on Windows connects to Linux Server](https://docs.edisglobal.com/advanced-setup-guides/file-transfer-methods-for-linux-and-windows/transfer-files-sftp-windows.md): Move files between Windows and a Linux VPS using SFTP and WinSCP. Step-by-step guide covering SSH setup, WinSCP configuration, and secure transfers. - [How to Reset Administrator Password on Windows Server](https://docs.edisglobal.com/advanced-setup-guides/forgot-administrator-password-on-windows-server.md): Reset a forgotten Windows Server Administrator password using the Windows Installer, VNC access, Virtio drivers, and command prompt recovery. - [Forgot Linux root Password](https://docs.edisglobal.com/advanced-setup-guides/forgot-root-password-set-pwd-in-single-user-mode.md): This doc explains how to set a new password for the root user on a Linux VPS by booting the machine in single-user mode using VNC. - [GUI versions of Ubuntu or Debian](https://docs.edisglobal.com/advanced-setup-guides/gui-versions-of-ubuntu-debian.md): EDIS Global does not offer desktop enabled Debian or Ubuntu images, but users can install Ubuntu 22.04 and enable the GUI via a few shell commands. - [How to Install Google Chrome on Windows Server](https://docs.edisglobal.com/advanced-setup-guides/how-to-install-google-chrome-on-windows-server.md): Step-by-step guide to install Google Chrome on Windows Server, including disabling IE Enhanced Security Configuration and running the installer. - [How to set up Wireguard VPN](https://docs.edisglobal.com/advanced-setup-guides/how-to-setup-wireguard-vpn.md): This guide will help you set up a Wireguard VPN server with Adguard, Unbound, and DNSCrypt-Proxy on your VPS using a simple script. - [Hiddify Client for Windows](https://docs.edisglobal.com/advanced-setup-guides/install-3x-ui-on-vps/hiddify-client-for-windows.md): Connect to a VLESS VPN on Windows using the Hiddify client. Step-by-step setup, configuration import, and tips for bypassing Deep Packet Inspection. - [Install 3x-ui on VPS](https://docs.edisglobal.com/advanced-setup-guides/install-3x-ui-on-vps/install-3x-ui-on-ubuntu-2204.md): Install 3x-ui on Ubuntu 22.04 VPS to run a VLESS proxy panel for privacy, DPI bypass, and access to restricted content with a managed web interface. - [v2rayNG VPN client on Android](https://docs.edisglobal.com/advanced-setup-guides/install-3x-ui-on-vps/v2rayng-vpn-client-on-android.md): Connect an Android device to a VLESS VPN with the v2rayNG client. Step-by-step guide covering installation, configuration import, and connection testing. - [v2RayTun VPN client on iOS](https://docs.edisglobal.com/advanced-setup-guides/install-3x-ui-on-vps/v2raytun-vpn-client-on-ios.md): Connect an iPhone or iPad to a VLESS VPN with the v2RayTun client. Step-by-step guide for installation, configuration import, and connection setup on iOS. - [Install AmneziaWG client on Windows](https://docs.edisglobal.com/advanced-setup-guides/install-amneziawg-on-ubuntu-22_04/install-amneziawg-client-on-windows.md): Install and configure the AmneziaWG WireGuard client on Windows. Transfer your config from Linux and connect to a stealth VPN to bypass DPI restrictions. - [Install AmneziaWG on Keenetic Router](https://docs.edisglobal.com/advanced-setup-guides/install-amneziawg-on-ubuntu-22_04/install-amneziawg-on-keenetic-router.md): Install AmneziaWG on a Keenetic router to bypass ISP restrictions. Step-by-step setup of a stealth VPN connection using the latest Keenetic OS interface. - [Install AmneziaWG on Ubuntu 22.04](https://docs.edisglobal.com/advanced-setup-guides/install-amneziawg-on-ubuntu-22_04/install-amneziawg-on-ubuntu-2204.md): Install AmneziaWG on Ubuntu 22.04 to run a stealth WireGuard VPN. Step-by-step setup that bypasses Deep Packet Inspection and unlocks restricted content. - [Connect Ubuntu 22.04 WireGuard Client to AmneziaWG](https://docs.edisglobal.com/advanced-setup-guides/install-amneziawg-on-ubuntu-22_04/install-wireguard-client-on-ubuntu-2204-and-connecting-to-the-server-using-amneziawg.md): Install the WireGuard client on Ubuntu 22.04 and connect to an AmneziaWG VPN server. Step-by-step setup for a secure, DPI-resistant VPN connection. - [Install Cockpit on a Debian 13 VPS for Web Management](https://docs.edisglobal.com/advanced-setup-guides/install-cockpit-on-vps.md): Install Cockpit on a Debian 13 VPS for web-based Linux server management, monitoring, and a browser terminal that can replace day-to-day SSH sessions. - [Install Jitsi on your VPS](https://docs.edisglobal.com/advanced-setup-guides/install-jitsi-on-your-vps.md): This document is a basic guide for installing Jitsi Meet, which is an open-source video conferencing software, on a VPS running Ubuntu. - [How to Install LAMP with PostgreSQL and PostGIS](https://docs.edisglobal.com/advanced-setup-guides/install-lamp-postgresql-postgis-edis-global-vps.md): Set up a LAMP stack with PostgreSQL and PostGIS on an EDIS Global VPS. Step-by-step guide combining traditional web hosting with spatial database support. - [Manual MikroTik RouterOS Installation on EDIS Global VPS](https://docs.edisglobal.com/advanced-setup-guides/install-mikrotik-routeros-on-edis-vps.md): Manually install MikroTik RouterOS on an EDIS Global VPS. Step-by-step instructions covering hardware adjustments, ISO mounting, and initial setup. - [Install OpenClaw on an EDIS Global VPS](https://docs.edisglobal.com/advanced-setup-guides/install-openclaw-edislobal-vps.md): Learn how to install OpenClaw on an EDIS Global KVM VPS. Simple step-by-step guide with recommended plans, security tips, and access instructions. - [Install a VPS with a Cloud-Init qcow2 Image](https://docs.edisglobal.com/advanced-setup-guides/installing-a-vps-using-cloud-init.md): Deploy a cloud-init .qcow2 image to an EDIS Global VPS using Oracle Linux 8 as a worked example, with notes on user-data, SSH keys, and first-boot config. - [Installing Apache, MySQL, PHP, and SSL on Linux VPS](https://docs.edisglobal.com/advanced-setup-guides/installing-apache-mysql-php-letsencrypt-certbot-linux-vps.md): Set up Apache, MySQL, and PHP for a custom domain on a Linux VPS, secured with a Let's Encrypt SSL certificate using Certbot on ports 80 and 443. - [Turnkey Images for OpenVPN on EDIS VPS (Deprecated)](https://docs.edisglobal.com/advanced-setup-guides/installing-openvpn-with-turnkey.md): Turnkey image installations are no longer supported on EDIS Global VPS platforms. Learn the supported alternatives for OpenVPN and other applications. - [L2TP/IPsec and IKEv2 VPN](https://docs.edisglobal.com/advanced-setup-guides/l2tp-ipsec-and-ikev2-vpn.md): Build an L2TP/IPsec and IKEv2 VPN server on Ubuntu 22.04 with the hw5ds2/setup-ipsec-vpn scripts for flexible, encrypted connections on an EDIS VPS. - [Resize Linux Disk After VPS Plan Upgrade](https://docs.edisglobal.com/advanced-setup-guides/manually-resize-disk-after-plan-upgrade-on-live-linux-systems.md): Manually resize disk space on a live Linux VPS after a plan upgrade using SystemRescueCD. Step-by-step guide to safely expand your root partition. - [MikroTik 6to4 Tunnel Configuration Guide (Router-to-Router)](https://docs.edisglobal.com/advanced-setup-guides/mikrotik-6to4-tunnel-configuration-guide-router-to-router.md): Configure a secure MikroTik 6to4 tunnel with IPsec encryption to enable IPv6 over IPv4. Step-by-step guide for reliable router-to-router connectivity. - [How to setup OpenVPN over Stunnel](https://docs.edisglobal.com/advanced-setup-guides/openvpn-over-stunnel.md): Set up OpenVPN over Stunnel on Ubuntu 22.04 to disguise OpenVPN traffic as TLS. Step-by-step guide for stealth VPN deployment that bypasses DPI filters. - [Registering and Assigning a Domain to Your KVM VPS](https://docs.edisglobal.com/advanced-setup-guides/registering-and-assigning-a-domain-to-your-vps.md): Register a new domain with a third-party registrar and assign it to your KVM VPS. Step-by-step guide covering DNS records, A/AAAA setup, and propagation. - [Automatic Installation of MikroTik Router OS (MikroTik CHR)](https://docs.edisglobal.com/advanced-setup-guides/script-based-mikrotik-router-os-installation-guide-winbox.md): Automate MikroTik RouterOS (CHR) installation on an EDIS Global VPS with a one-line script. Step-by-step guide covering setup, config, and Winbox access. - [RegreSSHion openssh vulnerability](https://docs.edisglobal.com/advanced-setup-guides/security-advisories/regresshion-openssh-vulnerability.md): Learn about the RegreSSHion vulnerability in OpenSSH that allows attackers to gain root access. Discover the affected versions and how to protect your systems. - [How to Update SSHD on Debian, Ubuntu, and Red Hat Linux](https://docs.edisglobal.com/advanced-setup-guides/security-advisories/update-sshd-debian-ubuntu-redhat.md): Update OpenSSH Server (SSHD) on Debian, Ubuntu, and Red Hat Enterprise Linux. Step-by-step guide to keep your VPS secure with the latest SSH patches. - [UFW (Uncomplicated Firewall)](https://docs.edisglobal.com/advanced-setup-guides/ufw-uncomplicated-firewall-howto.md): Use UFW (Uncomplicated Firewall) on Linux-based systems to manage firewall rules. Brief guide covering enable, allow, deny, status, and logging commands. - [Management API Changelog](https://docs.edisglobal.com/changelog/management-api.md): Discover what’s new in the EDIS Global Management API. Track updates to endpoints, improved stability, new parameters, and enhanced automation features. - [Order API Changelog](https://docs.edisglobal.com/changelog/order-api.md): Find out about recent changes to the EDIS Global Order API. See what’s new in provisioning, billing logic, validation rules, and plan upgrade automation. - [Product Changelog](https://docs.edisglobal.com/changelog/product.md): Latest improvements to the EDIS Global product experience, including new features, dashboard enhancements, expanded VPS locations, and support upgrades. - [EDIS Global Partner Starter Pack](https://docs.edisglobal.com/documentation/misc/partner-starter-pack.md): Everything partners need to evaluate, integrate, and start buying EDIS Global VPS infrastructure at scale, including reseller pricing and technical setup. - [Accepted Payment Methods](https://docs.edisglobal.com/faq/billing-lifecycle/accepted-payment-methods.md): EDIS Global accepts credit cards, PayPal, cryptocurrencies (Bitcoin, Ethereum, Litecoin and more), Apple Pay, Google Pay, Alipay, and bank transfers. - [Accidental Renewal: Convert Payment to Account Credit](https://docs.edisglobal.com/faq/billing-lifecycle/accidental-renewal-convert-payment-to-credit.md): Cancel an auto-renewed VPS service and request to convert the payment to account credit. Step-by-step instructions to resolve mistaken renewals quickly. - [Receive Invoices to a Different Email Address](https://docs.edisglobal.com/faq/billing-lifecycle/add-contact-receive-invoices-different-email.md): Create a new contact in the EDIS Global Client Portal to receive invoices and account communications at a different email address than your main login. - [Automated Payments](https://docs.edisglobal.com/faq/billing-lifecycle/automated-payments.md): Configure automated payments at EDIS Global with credit card, PayPal, or account credit to avoid missed renewals, delays, and manual invoice payments. - [VPS Billing Workflow](https://docs.edisglobal.com/faq/billing-lifecycle/automated-vps-billing-workflow.md): How EDIS Global automated VPS billing works, from invoice generation and credit card capture to friendly reminders, suspension, termination, and deletion. - [Currency Conversion for Payments at EDIS Global](https://docs.edisglobal.com/faq/billing-lifecycle/automatic-currency-conversion.md): How currency conversion works on EDIS Global payments. Prices are in EUR with automatic conversion when paying by credit card, PayPal, or cryptocurrency. - [Can I get a refund?](https://docs.edisglobal.com/faq/billing-lifecycle/can-i-get-a-refund.md): Customers who purchased a VPS less than 24 hours ago, and did not use a special offer or coupon code, may be eligible for a refund or a free location change. - [Can I pay with IBAN?](https://docs.edisglobal.com/faq/billing-lifecycle/can-i-pay-with-iban.md): We accept one-off payments for account top-ups or emergency payments if no other payment method is available, which must be coordinated with the team. - [VPS Cancellation](https://docs.edisglobal.com/faq/billing-lifecycle/cancel-a-service.md): Cancel an EDIS Global VPS service step by step, including end-of-term and immediate cancellation workflows, video walkthrough, and data deletion timelines. - [Cancellation and Refund Policy](https://docs.edisglobal.com/faq/billing-lifecycle/cancellation-and-refund-policy.md): EDIS Global VPS refund policy: request a refund within 24 hours of purchase by canceling the service and submitting your IP address and Support PIN. - [Why Can't I Change the Country in My Client Account?](https://docs.edisglobal.com/faq/billing-lifecycle/country-change-client-account.md): Why country changes on EDIS Global client accounts are restricted by VAT, tax, and regulatory rules, when changes are possible, and what alternatives exist. - [Credit Card Reservation vs. Captured Payment](https://docs.edisglobal.com/faq/billing-lifecycle/credit-card-reservation-vs-payment.md): Understand the difference between a credit card reservation (uncaptured authorization) and a captured payment, how each affects your card and statement. - [Confirmation Requirements for Cryptocurrency Payments](https://docs.edisglobal.com/faq/billing-lifecycle/cryptocurrency-payments-confirmation-guide-edis-global.md): Confirmation requirements for cryptocurrency payments at EDIS Global. Learn how many blockchain confirmations are needed for Bitcoin, Ethereum, and others. - [Data Retention Policy at EDIS Global](https://docs.edisglobal.com/faq/billing-lifecycle/data-retention-period.md): EDIS Global data retention policies, including timelines for VPS data deletion after service cancellation and the availability period for QCOW2 backups. - [EU VAT explained](https://docs.edisglobal.com/faq/billing-lifecycle/eu-vat-explained-if-and-how-much.md): Learn about VAT charges for EDIS Global customers in Cyprus, the EU, and beyond, including business exemptions and local tax rates. - [How to Find and Download Your Invoices](https://docs.edisglobal.com/faq/billing-lifecycle/find-and-download-invoices.md): Find and download invoices from the EDIS Global client portal. Step-by-step instructions for accessing billing history and exporting PDF invoices. - [Handling Blocked Cryptocurrency Payments](https://docs.edisglobal.com/faq/billing-lifecycle/handling-blocked-cryptocurrency-payments-cryptomus.md): Learn how to handle blocked cryptocurrency payment with Cryptomus. Fill Questionnaire, declare Source of Funds, Contact Cryptomus for release of funds. - [How long does it take to receive VPS credentials?](https://docs.edisglobal.com/faq/billing-lifecycle/how-fast-instant-delivery.md): How long VPS delivery takes at EDIS Global. Servers are deployed instantly once payment is confirmed, with credentials emailed within seconds in most cases. - [How to Top Up Your Account Credit](https://docs.edisglobal.com/faq/billing-lifecycle/how-to-add-account-credit.md): Learn how to add funds to your account, apply credit to invoices, and avoid underpayment issues. Step-by-step guide for account top-ups. - [Cancel a PayPal Subscription in Your PayPal Account](https://docs.edisglobal.com/faq/billing-lifecycle/how-to-locate-and-cancel-a-subscription-in-your-paypal-account.md): Locate and cancel a PayPal subscription tied to an EDIS Global service from your PayPal account. Step-by-step guide for stopping recurring billing on PayPal. - [How to pay in EUR when PayPal balance is in another currency](https://docs.edisglobal.com/faq/billing-lifecycle/how-to-pay-paypal-use-different-currency.md): Pay an EDIS Global EUR invoice via PayPal when your balance is in another currency. Step-by-step instructions to switch currencies during PayPal checkout. - [Opting for a Monthly Consolidated Invoice](https://docs.edisglobal.com/faq/billing-lifecycle/how-to-receive-monthly-consolidated-invoice.md): Simplify your accounting by opting for a monthly consolidated invoice. Learn how EDIS can pro-rate your services to a specific billing date. - [Moving (transferring) Services to a different Client Account](https://docs.edisglobal.com/faq/billing-lifecycle/moving-services-to-different-client-account.md): Why KVM VPS services cannot be transferred between EDIS Global client accounts due to security policies, and what options exist for ownership changes. - [No Upfront Deposits required](https://docs.edisglobal.com/faq/billing-lifecycle/no-upfront-deposits-required.md): EDIS Global requires no account deposit. Pay by credit card, PayPal, or crypto, and learn how topping up your balance can save fees and prevent downtime. - [How to Pay Invoices with Account Credit](https://docs.edisglobal.com/faq/billing-lifecycle/pay-invoices-from-credit-balance.md): Pay open EDIS Global invoices using your account credit balance. Step-by-step guide for applying credit to invoices from the client portal billing area. - [From Chaotic Payments to Automated Payments](https://docs.edisglobal.com/faq/billing-lifecycle/payments-transitions.md): How growing accounts often end up with complex payment setups — and how to safely transition to a clean, automated payment workflow. - [Reset 2FA for Your EDIS Global Account](https://docs.edisglobal.com/faq/billing-lifecycle/reset-2fa.md): Regain access to your EDIS Global account after losing your two-factor authentication device or backup codes. Step-by-step instructions for resetting 2FA. - [Scheduled Billing Window](https://docs.edisglobal.com/faq/billing-lifecycle/scheduled-billing-window.md): Nightly EDIS Global billing window explained, including credit handling, invoice generation, and service suspension times. When to avoid placing orders. - [Top-Up Credit Balance by Bank Transfer](https://docs.edisglobal.com/faq/billing-lifecycle/top-up-credit-balance-by-bank-transfer.md): Top up your EDIS Global account credit balance by bank transfer. Step-by-step guide covering payment details, processing time, and confirmation steps. - [Desktop Acceleration](https://docs.edisglobal.com/faq/desktop-acceleration.md): Learn how graphical desktop workloads are handled, what performance to expect, and which use cases are suitable without GPU acceleration. - [Free VPS Trials at EDIS Global?](https://docs.edisglobal.com/faq/free-trials-available.md): EDIS Global does not offer free VPS trials. Try any plan risk-free under our 24-hour refund policy and request a refund within that window. - [Are Hourly VPS Plans Available?](https://docs.edisglobal.com/faq/hourly-plans-available.md): EDIS Global does not offer hourly VPS hosting. Entry-level KVM VPS plans start at just €4.99 per month (~€0.0068/hour), making hourly billing impractical. - [Understanding reverse DNS location vs VPS location](https://docs.edisglobal.com/faq/ip-addresses/anycast-reverse-dns-nameserver-locations-vs-vps-location.md): Why reverse DNS nameserver location may differ from VPS location, how EDIS Global anycast DNS handles PTR records, and why the difference is negligible. - [Bring Your Own IPv4 /24 (BYOIP)](https://docs.edisglobal.com/faq/ip-addresses/bring-your-own-ipv4-prefix.md): Use your own IPv4 /24 or larger prefix with EDIS Global VPS. Choose full or partial integration and announce your IP prefixes at one or more locations. - [Change IP Address](https://docs.edisglobal.com/faq/ip-addresses/change-ip-address.md): How to change your VPS IP address. EDIS Global offers a free change within 24 hours of purchase; after that period a small service fee applies per IP. - [Configure additional IP on a Linux VPS](https://docs.edisglobal.com/faq/ip-addresses/configuring-additional-ip-address-linux.md): Configure an additional IPv4 address on a Linux VPS, with examples for Debian and Ubuntu using netplan and ifupdown for persistent network settings. - [Debugging Packet Loss](https://docs.edisglobal.com/faq/ip-addresses/debugging-packet-loss-traceroute-mtr-windows.md): Generate a detailed MTR or traceroute report on Windows to diagnose packet loss to your VPS. Step-by-step guide that helps support resolve issues faster. - [DNS Leak Tests and Anycast DNS on EDIS Global VPS](https://docs.edisglobal.com/faq/ip-addresses/dns-leak-tests.md): Why DNS leak tests may show unexpected DNS server locations on an EDIS Global VPS, how Anycast DNS works, and why this does not change your geo-location. - [Will IP addresses change during upgrade or reinstall?](https://docs.edisglobal.com/faq/ip-addresses/do-ip-addresses-change-during-upgrade-or-reinstall.md): VPS IP addresses do not change when you upgrade your plan or reinstall the operating system. Both IPv4 and IPv6 remain stable for the lifetime of the VPS. - [How to Use EDIS Global Free Latency Test](https://docs.edisglobal.com/faq/ip-addresses/free-latency-test-guide.md): Learn how to use the EDIS Global Free Latency Test to measure ping times to VPS hosting locations worldwide and choose the best server location. - [Geolocation & GEO IP databases](https://docs.edisglobal.com/faq/ip-addresses/geolocation-geoip-databases.md): How EDIS Global ensures precise GEO localization of VPS services through local hosting, regional upstream providers, and GeoIP database registrations. - [IP address cannot be reached from my country](https://docs.edisglobal.com/faq/ip-addresses/ip-can-not-be-reached-from-my-country.md): What to do when your VPS IP address cannot be reached from your country. EDIS Global offers a free IP address change within 24 hours of purchase. - [IP Location Incorrect on WhatIsMyIPAddress.com](https://docs.edisglobal.com/faq/ip-addresses/ip-location-incorrect-on-whatismyipaddresscom.md): Why your VPS IP location may appear incorrect on sites like WhatIsMyIPAddress.com. Steps to verify the actual location and correct GeoIP database entries. - [IP spoofing: EDIS Global's strict stance](https://docs.edisglobal.com/faq/ip-addresses/is-ip-spoofing-allowed-edis-global-stance.md): Unpack the concept of IP spoofing, understand its potential dangers, and learn about EDIS Global's strict stance against this malicious practice. - [Network Is Down (Linux server)](https://docs.edisglobal.com/faq/ip-addresses/network-is-down.md): When your Linux VPS appears unreachable or the network seems down, connect via VNC and follow these steps to diagnose and restore network connectivity. - [Order additional IP address](https://docs.edisglobal.com/faq/ip-addresses/order-additional-ip-address.md): Order additional, randomly assigned IPv4 addresses for your EDIS Global VPS. Step-by-step guide covering pricing, ordering, and assignment to your server. - [Order your bespoke IPv4 address](https://docs.edisglobal.com/faq/ip-addresses/order-bespoke-ip-address.md): Hand-pick your own IPv4 addresses and IP ranges with the EDIS Global Bespoke IP Address service. Step-by-step ordering process and pricing details inside. - [How to Use ping.pe to Check Connectivity and Packet Loss](https://docs.edisglobal.com/faq/ip-addresses/ping-pe-connectivity-check.md): Learn how to use ping.pe to check IP reachability and packet loss from multiple global locations, and how to interpret MTR results correctly. - [IPv4 Ping Test Utility](https://docs.edisglobal.com/faq/ip-addresses/ping-test-ip.md): Test connectivity to EDIS Global infrastructure before ordering with pingable gateway IPs, latency tests, looking glass servers, and a global location map. - [Incoming and Outgoing Ports on EDIS Global VPS](https://docs.edisglobal.com/faq/ip-addresses/ports-firewalls-and-connectivity.md): EDIS Global VPS plans never block incoming or outgoing TCP/UDP ports. Configure firewall rules inside your VPS — no provider-side opening needed. - [Setting up Reverse Pointers](https://docs.edisglobal.com/faq/ip-addresses/setting-up-reverse-pointers.md): Configure reverse DNS (PTR) records for IPv4 and IPv6 addresses through the EDIS Global VPS Management Portal. Step-by-step guide for mail and SSL setup. - [Static IP Addresses](https://docs.edisglobal.com/faq/ip-addresses/static-ip-addresses.md): Both IPv4 and IPv6 addresses on an EDIS Global VPS are static and remain unchanged for the lifetime of the server, including across reinstalls and upgrades. - [IP from another country](https://docs.edisglobal.com/faq/ip-addresses/understanding-ip-address-location.md): Why IP addresses are tied to specific geographic locations and how internet routing enforces this. Browse EDIS Global VPS locations to find the right region. - [Understanding Packet Loss in Traceroute & MTR ](https://docs.edisglobal.com/faq/ip-addresses/understanding-packet-loss-in-mtr-traceroute.md): Interpret packet loss in traceroute and MTR results from a virtualized VPS. Learn why intermediate-hop loss is often a false alarm caused by ICMP throttling. - [Port 25 SMTP Rate Limit Policy](https://docs.edisglobal.com/faq/port-25-smtp-rate-limit-policy.md): Learn about EDIS Global's SMTP port 25 policy, including the rate limit and how it protects network integrity while supporting regular email communication. - [How to Change VPS Server Location](https://docs.edisglobal.com/faq/server-locations/change-server-location.md): You may request a one-time free location change within 24 hours of ordering a VPS. After 24 hours, relocation requires ordering a new VPS. - [List of EDIS Global VPS Hosting Locations Worldwide](https://docs.edisglobal.com/faq/server-locations/list-of-edis-global-server-locations-by-continent-region.md): Explore all EDIS Global VPS locations worldwide and choose the best region for low latency, reliable routing, and optimal performance. - [Advisory Notice: Clients at High Risk of DDoS Attacks](https://docs.edisglobal.com/faq/traffic-bandwidth/dos-attacks/advisory-for-high-risk-clients.md): An advisory notice for potential EDIS Global customers who are aware of their vulnerability to frequent denial-of-service attacks. - [EDIS Global's DDoS Protection](https://docs.edisglobal.com/faq/traffic-bandwidth/dos-attacks/edis-global-ddos-protection-overview.md): Learn about EDIS Global's DDoS protection measures, its limitations, and how it works to ensure the safety of our network and minimize disruptions for clients. - [Exceeding Monthly Traffic Limit](https://docs.edisglobal.com/faq/traffic-bandwidth/exceeding-monthly-traffic-limit-edis-global.md): Discover what happens when you exceed your monthly traffic limit on EDIS Global and the steps you can take to restore full ethernet speed. - [Running a Speed Test on EDIS Global VPS](https://docs.edisglobal.com/faq/traffic-bandwidth/speed-test.md): Run accurate speed tests on an EDIS Global VPS over Linux and Windows, including how to choose 10 Gbps-capable test servers for high-bandwidth setups. - [Global Traffic Pool: One Pool. One Global Price.](https://docs.edisglobal.com/faq/traffic-bandwidth/traffic-pool.md): Buy traffic once and assign it to any EDIS Global VPS. Unused GB never expire, and every new VPS gets a free 100 GB starter credit. - [VPS Traffic Stats, Metering and Monthly Refills Explained](https://docs.edisglobal.com/faq/traffic-bandwidth/traffic-stats-refill-explained.md): Understand the VPS Traffic Information dashboard, how EDIS Global meters traffic, refill cycles, and what happens when monthly traffic limits are reached. - [Traffic vs Bandwidth](https://docs.edisglobal.com/faq/traffic-bandwidth/traffic-vs-bandwidth.md): Understand the difference between traffic and bandwidth. Learn how data flows through a network and how these concepts apply to VPS hosting at EDIS Global. - [Backup and Restore Data on Linux](https://docs.edisglobal.com/faq/upgrades-downgrades/backup-restore-data-linux.md): Learn how to backup and restore data on Linux systems using tools like tar, rsync, dd, and rclone. Step-by-step instructions for local and cloud backups. - [How to Check CPU Cores on a Linux VPS](https://docs.edisglobal.com/faq/upgrades-downgrades/cpu-cores-vs-cpu-sockets-in-vps-environments/how-to-check-cpu-cores-linux-vps.md): Check the number of CPU cores on a Linux VPS using nproc, lscpu, /proc/cpuinfo, and other utilities to verify performance and virtualization settings. - [How to Check CPU Cores on a Windows VPS](https://docs.edisglobal.com/faq/upgrades-downgrades/cpu-cores-vs-cpu-sockets-in-vps-environments/how-to-check-cpu-cores-windows-vps.md): Confirm Windows recognizes all CPU cores assigned to your VPS using Task Manager, msinfo32, and PowerShell. Verify core count and tune performance settings. - [CPU Cores vs. CPU Sockets in VPS Environments](https://docs.edisglobal.com/faq/upgrades-downgrades/cpu-cores-vs-cpu-sockets-in-vps-environments/understanding-cpu-cores-vs-sockets-in-vps.md): How CPU cores differ from CPU sockets in a VPS environment, why virtualization exposes both, and how to adjust the layout in the VPS Management Portal. - [How to Add a Second NIC to your VPS](https://docs.edisglobal.com/faq/upgrades-downgrades/get-additional-network-card.md): Add a second NIC to your EDIS Global VPS to enable Private VLAN networking. Step-by-step guide to ordering, configuring, and using the secondary interface. - [Is it possible to downgrade?](https://docs.edisglobal.com/faq/upgrades-downgrades/is-it-possible-to-downgrade.md): Downgrades are not supported on EDIS Global KVM plans because shrinking partitions cannot be done without data loss. Learn the alternatives and workarounds. - [Private VLAN Option at EDIS Global](https://docs.edisglobal.com/faq/upgrades-downgrades/private-vlan-option.md): Set up and configure a Private VLAN on your EDIS Global VPS for secure internal networking between servers. Step-by-step ordering and configuration guide. - [Requesting a Downloadable .qcow2 Image Backup](https://docs.edisglobal.com/faq/upgrades-downgrades/requesting-qcow2-image-backup.md): Request a downloadable QCOW2 image backup of your EDIS Global VPS for archival, migration, or local restoration. Step-by-step process and retention policy. - [How to Upgrade your VPS Drive](https://docs.edisglobal.com/faq/upgrades-downgrades/upgrade-disk-drive-boost.md): Upgrade your VPS disk space with flexible Drive-Boost options starting from EUR 3.60. Contact support with your KVM ID or IP to expand storage in minutes. - [Upgrade to a Higher VPS Plan](https://docs.edisglobal.com/faq/upgrades-downgrades/upgrade-plan.md): Upgrade your VPS to a higher plan with more RAM, additional vCPU cores, larger disk space, and increased monthly traffic commitment without losing data. - [Upgrade RAM, vCPU, Disk or IP on Your VPS](https://docs.edisglobal.com/faq/upgrades-downgrades/upgrade-resources.md): Add more RAM, CPU cores, disk space, or IP addresses to your EDIS VPS. Learn how to order resource upgrades and what happens next. - [How to Upgrade Your EDIS Global VPS](https://docs.edisglobal.com/faq/upgrades-downgrades/upgrades.md): Understand the two types of VPS upgrades available at EDIS Global — plan upgrades and custom resource upgrades. Choose the best option for your needs. - [Will I lose data when I upgrade?](https://docs.edisglobal.com/faq/upgrades-downgrades/will-i-lose-data-when-i-upgrade.md): Upgrading a VPS plan at EDIS Global preserves your data. Learn what happens to disk, RAM, vCPU, and traffic settings when you move to a higher tier plan. - [What is a KVM VPS?](https://docs.edisglobal.com/faq/what-is-a-kvm-vps.md): EDIS Global KVM VPS offers full hardware virtualization with TUN/TAP, host CPU passthrough, VLAN support, and the flexibility to run almost any OS or service. - [What is a Virtual Private Server (VPS)?](https://docs.edisglobal.com/faq/what-is-a-virtual-private-server.md): A Virtual Private Server (VPS) is a hosting solution with dedicated resources and root access — ideal for websites, apps, gaming, VPNs, and mail servers. - [Windows RDP on EDIS Global VPS – Fast Setup in 15 Minutes](https://docs.edisglobal.com/faq/windows-rdp-service-available.md): Deploy Windows RDP on your EDIS VPS with 1-click install. Windows Server 2019, 2022, 2025, and Windows 10 / 11. Trial license included, port 3389. - [Acceptable Use Policy (AUP)](https://docs.edisglobal.com/getting-started/acceptable-use-policy.md): EDIS Global Acceptable Use Policy (AUP) outlines prohibited activities including illegal content, child sexual abuse material, spam, and abuse practices. - [Backups](https://docs.edisglobal.com/getting-started/backups.md): Manage your EDIS Global VPS responsibly and back up server data regularly. Overview of backup options, QCOW2 image requests, and recommended best practices. - [Check your Inbox ✉️](https://docs.edisglobal.com/getting-started/check-your-inbox.md): Get started with your EDIS Global VPS. Check your inbox for login details, server IP addresses, and access to the VPS Management Portal to set up your server. - [Getting Started with Your VPS (Setup, Management & Access)](https://docs.edisglobal.com/getting-started/everything-vps.md): Step-by-step VPS setup and management guides from EDIS Global. Learn how to configure, manage, and troubleshoot your VPS quickly and securely. - [How EDIS Global Support Can Help You](https://docs.edisglobal.com/getting-started/how-our-support-team-helps-you.md): Discover how EDIS Global support assists with billing and technical queries, and learn how to find the help you need for administrative tasks. - [Linux Secure Shell (SSH)](https://docs.edisglobal.com/getting-started/linux-secure-shell-ssh.md): What Secure Shell (SSH) is and how to use it to connect to your remote Linux VPS, including key generation, basic commands, and authentication options. - [No email received?](https://docs.edisglobal.com/getting-started/no-email-received.md): Did not receive your EDIS Global VPS welcome email? Reinstall the server with a fresh password and OS of your choice using the auto-installer in the portal. - [SSH Security Hardening Guide](https://docs.edisglobal.com/getting-started/ssh-security-hardening-guide.md): Essential SSH hardening practices for your VPS: change default ports, enable key authentication and 2FA, restrict root access, and monitor SSH login logs. - [Subscribe to Status Updates](https://docs.edisglobal.com/getting-started/statuspage-subscribe.md): Subscribe to EDIS Global status updates via email, SMS, RSS, or webhook to receive notifications for specific VPS locations and the services you depend on. - [Windows Remote Desktop](https://docs.edisglobal.com/getting-started/windows-remote-desktop.md): Connect to a Windows Server VPS using Remote Desktop Protocol (RDP). Step-by-step instructions for both Windows and macOS clients with troubleshooting tips. - [Support Agent (non-voice)](https://docs.edisglobal.com/join-our-team/jobs-edisglobal-support-agent-non-voice.md): Join EDIS Global as a non-voice Support Agent providing chat and email support to VPS hosting clients in a global team delivering technical assistance. - [Senior Linux Systems Engineer (KVM & Hosting Expert)](https://docs.edisglobal.com/join-our-team/senior-linux-systems-engineer-kvm-and-hosting-expert.md): Join EDIS Global as a Senior Linux Systems Engineer specializing in KVM virtualization and hosting in a high-performance, multi-national team environment. - [Technical Procurement & Server Operations Coordinator](https://docs.edisglobal.com/join-our-team/technical-procurement-and-server-operations-coordinator.md): Join EDIS Global as a Technical Procurement and Server Operations Coordinator, managing hardware sourcing, logistics, and deployment across our data centers. - [How to Use the EDIS Global Management API](https://docs.edisglobal.com/management-api.md): Authenticate, manage, monitor, and control your EDIS Global VPS via the Management API with a beginner guide, developer reference, and end-to-end examples. - [Create Auth Session](https://docs.edisglobal.com/management-api-reference/authentication/create-auth-session.md): Use this endpoint to create an authentication session for managing your KVM VPS. Simply provide your WHMCS credentials (`email` and `password`) to authenticate requests. Optionally, you can specify a `kvm_id` to limit the session access to a specific KVM instance - [VPS Details](https://docs.edisglobal.com/management-api-reference/collect-information/get-all-vps-details.md): This endpoint retrieves comprehensive details about the specified KVM VPS, including configuration, resource usage, network settings, and metadata. The `api_host` parameter, obtained from the **"Create AUTH-session"** response, is dynamically set in the URL. Provide the `signature`, `kvm_id`… - [Basic Details](https://docs.edisglobal.com/management-api-reference/collect-information/get-basic-details.md): This endpoint retrieves a few basic details about the specified KVM VPS. The `api_host` parameter, obtained from the **"Create AUTH-session"** response, is dynamically set in the URL. Provide the `signature`, `kvm_id`, and `valid_until` parameters obtained from the same response to access th… - [CPU Usage](https://docs.edisglobal.com/management-api-reference/collect-information/get-cpu-usage.md): This endpoint retrieves the CPU usage statistics for the specified KVM VPS. The `api_host` parameter, obtained from the **"Create AUTH-session"** response, is dynamically set in the URL. Provide the `signature`, `kvm_id`, and `valid_until` parameters obtained from the same response to access… - [Mount Details](https://docs.edisglobal.com/management-api-reference/collect-information/get-mount-details.md): This endpoint retrieves the mount details for the specified KVM VPS. The `api_host` parameter, obtained from the **"Create AUTH-session"** response, is dynamically set in the URL. Provide the `signature`, `kvm_id`, and `valid_until` parameters obtained from the same response to access the mo… - [Traffic Usage](https://docs.edisglobal.com/management-api-reference/collect-information/get-traffic-usage.md): This endpoint retrieves network traffic usage details for the specified KVM VPS. The `api_host` parameter, obtained from the **"Create AUTH-session"** response, is dynamically set in the URL. Provide the `signature`, `kvm_id`, and `valid_until` parameters obtained from the same response to a… - [VNC Screenshot](https://docs.edisglobal.com/management-api-reference/collect-information/get-vps-screenshot.md): This endpoint retrieves a current screenshot of the specified KVM VPS. The `api_host` parameter, obtained from the **"Create AUTH-session"** response, is dynamically set in the URL. Provide the `signature`, `kvm_id`, and `valid_until` parameters obtained from the same response to retrieve th… - [Delete Webhook](https://docs.edisglobal.com/management-api-reference/hooks/delete-a-webhook.md): This endpoint deletes a specific webhook for a given KVM VPS. The `api_host` parameter, obtained from the **"Create AUTH-session"** response, is dynamically set in the URL. Provide the `signature`, `kvm_id`, `valid_until`, and `id` of the webhook to delete. - [Callback Example](https://docs.edisglobal.com/management-api-reference/hooks/example-callback-triggered.md): This endpoint demonstrates the structure of a callback triggered when a specified traffic threshold is reached. The callback URL should be provided during webhook setup, and this request will be made when the traffic trigger value is reached. - [All Webhooks](https://docs.edisglobal.com/management-api-reference/hooks/get-all-webhooks.md): This endpoint retrieves all webhooks configured for the specified KVM VPS. The `api_host` parameter, obtained from the **"Create AUTH-session"** response, is dynamically set in the URL. Provide the `signature`, `kvm_id`, and `valid_until` parameters to fetch the list of webhooks. - [Traffic Monitor Webhook](https://docs.edisglobal.com/management-api-reference/hooks/set-webhook-for-traffic-monitoring.md): This endpoint allows setting up webhooks for traffic monitoring on a specified KVM VPS. The `api_host` parameter, obtained from the **"Create AUTH-session"** response, is dynamically set in the URL. Provide the `signature`, `kvm_id`, `valid_until`, and webhook configuration details. - [Custom ISO](https://docs.edisglobal.com/management-api-reference/installation/download-custom-iso.md): This endpoint downloads a custom ISO from a provided URL and adds it to the specified KVM VPS. The `api_host` parameter, obtained from the "Create AUTH-session" response, is dynamically set in the URL. Provide the `signature`, `kvm_id`, `valid_until`, and the `url` of the ISO to be downloaded. - [Auto Images](https://docs.edisglobal.com/management-api-reference/installation/get-autoinstall-images.md): This endpoint retrieves a list of available autoinstall images for the specified KVM VPS. The `api_host` parameter, obtained from the "Create AUTH-session" response, is dynamically set in the URL. Provide the `signature`, `kvm_id`, and `valid_until` parameters to fetch the available images. - [ISO Images](https://docs.edisglobal.com/management-api-reference/installation/iso-installation.md): This endpoint retrieves a list of available ISO files that can be used for installation on the specified KVM VPS. The `api_host` parameter, obtained from the "Create AUTH-session" response, is dynamically set in the URL. Provide the `signature`, `kvm_id`, and `valid_until` parameters from the… - [Mount ISO](https://docs.edisglobal.com/management-api-reference/installation/mount-iso.md): This endpoint mounts an ISO file to the specified KVM VPS. The `api_host` parameter, obtained from the "Create AUTH-session" response, is dynamically set in the URL. Provide the `signature`, `kvm_id`, `valid_until`, and `iso` parameters. Optionally, you can include `force_reset` to reset the… - [Reinstall](https://docs.edisglobal.com/management-api-reference/installation/reinstall.md): This endpoint reinstalls the operating system on the specified KVM VPS. The `api_host` parameter, obtained from the "Create AUTH-session" response, is dynamically set in the URL. Provide the `signature`, `kvm_id`, `valid_until`, and other required parameters to execute the reinstallation. - [Umount ISO](https://docs.edisglobal.com/management-api-reference/installation/unmount-iso.md): This endpoint unmounts the currently mounted ISO file from the specified KVM VPS. The `api_host` parameter, obtained from the "Create AUTH-session" response, is dynamically set in the URL. Provide the `signature`, `kvm_id`, and `valid_until` parameters to execute the unmount operation. - [Replace qcow2](https://docs.edisglobal.com/management-api-reference/installation/upload-and-replace-qcow2.md): This endpoint uploads and replaces the current qcow2 image on the specified KVM VPS. **Warning:** All data on the VPS will be permanently lost if this operation is performed. The `api_host` parameter, obtained from the "Create AUTH-session" response, is dynamically set in the URL. Provide th… - [Hard Reset](https://docs.edisglobal.com/management-api-reference/power-management/hard-reset.md): This endpoint performs a hard reset on the specified KVM VPS. The `api_host` parameter, obtained from the "Create AUTH-session" response, is dynamically set in the URL. Provide the `signature`, `kvm_id`, and `valid_until` parameters from the same response to authenticate the request. - [Power Off](https://docs.edisglobal.com/management-api-reference/power-management/power-off.md): This endpoint powers off the specified KVM VPS. The `api_host` parameter, obtained from the "Create AUTH-session" response, is dynamically set in the URL. Provide the `signature`, `kvm_id`, and `valid_until` parameters from the "Create AUTH-session" response to authenticate the request. - [Power On](https://docs.edisglobal.com/management-api-reference/power-management/power-on.md): This endpoint powers on the specified KVM VPS. The `api_host` parameter, obtained from the "Create AUTH-session" response, is dynamically set in the URL. Provide the `signature`, `kvm_id`, and `valid_until` obtained from the "Create AUTH-session" response to authenticate the request. - [Power State](https://docs.edisglobal.com/management-api-reference/power-management/power-state.md): This endpoint retrieves the power state of the specified KVM VPS. The `api_host` parameter, obtained from the "Create AUTH-session" response, is dynamically set in the URL. Use the `signature`, `kvm_id`, and `valid_until` parameters returned from the "Create AUTH-session" response to authentic… - [Delete PTR](https://docs.edisglobal.com/management-api-reference/ptr/delete-ptr-records.md): This endpoint deletes PTR (Reverse DNS) records for specified IP addresses. The `api_host` parameter, obtained from the **"Create AUTH-session"** response, is dynamically set in the URL. Provide the `signature`, `kvm_id`, `valid_until`, and a JSON-encoded list of IP addresses to delete their P… - [Get PTR](https://docs.edisglobal.com/management-api-reference/ptr/get-ptr-records.md): This endpoint retrieves the PTR (Reverse DNS) records for specified IP addresses. Provide the `signature`, `kvm_id`, `valid_until`, `api_host`, and a JSON-encoded list of IP addresses to query their PTR records. - [Set PTR](https://docs.edisglobal.com/management-api-reference/ptr/set-ptr-records.md): This endpoint sets PTR (Reverse DNS) records for specified IP addresses. The `api_host` parameter, obtained from the **"Create AUTH-session"** response, is dynamically set in the URL. Provide the `signature`, `kvm_id`, `valid_until`, and a JSON-encoded object of IP addresses and their associat… - [Set Configuration](https://docs.edisglobal.com/management-api-reference/settings/configure-settings.md): This endpoint allows you to set various configuration settings for a specified KVM VPS. - [Get Configuration](https://docs.edisglobal.com/management-api-reference/settings/get-configuration.md): This endpoint retrieves the current configuration settings for the specified KVM VPS. Provide the `signature`, `kvm_id`, and `valid_until` parameters to fetch the configuration. - [Assign Traffic](https://docs.edisglobal.com/management-api-reference/traffic-pool/assign-traffic-resources-from-global-pool.md): This endpoint assigns additional traffic resources from the global pool to a specified KVM VPS. The `api_host` parameter, obtained from the "Create AUTH-session" response, is dynamically set in the URL. The amount of traffic to assign is specified in the `traffic` parameter (in GB). - [Disable Auto Hydration](https://docs.edisglobal.com/management-api-reference/traffic-pool/disable-auto-hydration.md): This endpoint disables auto hydration for a specified KVM VPS, setting the hydration limit to 0 GB. - [Enable Auto Hydration](https://docs.edisglobal.com/management-api-reference/traffic-pool/enable-auto-hydration.md): This endpoint enables auto hydration for a specified KVM VPS, setting the hydration limit to 100 GB. - [Get Auto Hydration Status](https://docs.edisglobal.com/management-api-reference/traffic-pool/get-auto-hydration-status.md): This endpoint retrieves the current auto hydration status for a specified KVM VPS. - [Lookup Traffic Pool Size](https://docs.edisglobal.com/management-api-reference/traffic-pool/get-global-traffic-pool-size.md): This endpoint retrieves the total size of the global traffic pool for a specified KVM VPS. The `api_host` parameter, obtained from the "Create AUTH-session" response, is dynamically set in the URL. - [Get Hydration Log](https://docs.edisglobal.com/management-api-reference/traffic-pool/get-hydration-log.md): This endpoint retrieves the hydration (refill) log for a specified KVM VPS. The `api_host` parameter, obtained from the "Create AUTH-session" response, is dynamically set in the URL. Use the `query` parameter to filter the log by `client` or `kvm`. - [Disable VNC](https://docs.edisglobal.com/management-api-reference/vnc-management/disable-vnc-access.md): This endpoint disables VNC access for a specified KVM VPS. The `api_host` parameter, obtained from the **"Create AUTH-session"** response, is dynamically set in the URL. Provide the `signature`, `kvm_id`, and `valid_until` parameters to disable VNC access. - [Enable VNC](https://docs.edisglobal.com/management-api-reference/vnc-management/enable-vnc-access.md): This endpoint enables VNC access for a specified KVM VPS. The `api_host` parameter, obtained from the **"Create AUTH-session"** response, is dynamically set in the URL. Provide the `signature`, `kvm_id`, `valid_until`, and `vnc_pw` parameters to activate VNC. - [VNC Status](https://docs.edisglobal.com/management-api-reference/vnc-management/get-vnc-status.md): This endpoint retrieves the current status of the VNC session for a specified KVM VPS. The `api_host` parameter, obtained from the **"Create AUTH-session"** response, is dynamically set in the URL. Provide the `signature`, `kvm_id`, and `valid_until` parameters to get the VNC session status. - [Keyboard Language](https://docs.edisglobal.com/management-api-reference/vnc-management/set-vnc-keyboard-language.md): This endpoint configures the keyboard language for the VNC session of a specified KVM VPS. The `api_host` parameter, obtained from the **"Create AUTH-session"** response, is dynamically set in the URL. Supported keyboard languages include `en-us`, `de`, `sv`, `fr`, and `it`. Provide the `sig… - [Disable serial-getty@ttyS0 on Debian 13 (Fix Log Spam)](https://docs.edisglobal.com/misc/disable-serial-getty-ttys0-debian-13.md): Stop serial-getty@ttyS0.service restart loops and journal log spam on Debian 13 VPS without a serial console. Step-by-step disable and mask commands. - [Reselling EDIS Global VPS](https://docs.edisglobal.com/misc/edis-global-vps-reselling-and-discount-structure.md): Discover the EDIS Global VPS Reselling Program — earn discounts as you grow, integrate via API, and manage customers effortlessly. - [Extending the 180-Day Windows Trial Period](https://docs.edisglobal.com/misc/extending-180-day-trial-version-of-windows.md): Extend the 180-day Windows Server trial period for another 180 days with a single PowerShell command. Quick guide for evaluating Windows Server on a VPS. - [Fix Black Screen When Connecting to Windows Server](https://docs.edisglobal.com/misc/fix-black-screen-windows-server.md): Fix the black screen issue when connecting to a Windows Server with Microsoft Remote Desktop. Modify the registry or use clients like MobaXterm or mRemoteNG. - [VNC Viewer (RealVNC) closes after connecting to VNC server](https://docs.edisglobal.com/misc/fix-for-realvnc-closing-connection.md): Fix RealVNC Viewer closing immediately after connecting because pal8 ColorLevel is unsupported. Adjust ColorLevel settings to restore VNC connectivity. - [Fix OpenSSH Delays on VMs Caused by Low Entropy](https://docs.edisglobal.com/misc/fix-openssh-vm-delays-low-entropy.md): Fix OpenSSH startup delays on virtual machines caused by low entropy. Feed entropy from the host using VirtIO RNG or other methods to improve VM responsiveness. - [Fix Remote Desktop CredSSP Encryption Oracle Remediation](https://docs.edisglobal.com/misc/fix-remote-desktop-credssp-encryption-oracle-remediation-error.md): Fix the CredSSP Encryption Oracle Remediation error in Windows 10 Home Edition with a registry tweak from an elevated command prompt followed by a reboot. - [Manual Windows Server installation on EDIS KVM](https://docs.edisglobal.com/misc/manual-windows-server-installation-on-kvm.md): Rough guide for manually installing Windows Server on EDIS KVM via VNC. The process is illustrative — for production, use the EDIS Global Auto-Installers. - [Reporting Abuse](https://docs.edisglobal.com/misc/reporting-abuse.md): EDIS abuse department handles and responds to abuse notifications to stop abuse. Learn how to create an abuse report and where to send it to. - [Security, Compliance & Certifications](https://docs.edisglobal.com/misc/security-compliance.md): Security and compliance overview for EDIS Global VPS, covering PCI DSS, GDPR, ISO 27001 certified data centers, NIST CSF alignment, and uptime reporting. - [What Is SeaBIOS on an EDIS Global VPS](https://docs.edisglobal.com/misc/what-is-seabios.md): What SeaBIOS is and why you may briefly see it when booting an EDIS Global VPS. Explanation of the open-source x86 BIOS firmware used in KVM virtualization. - [Check and Optimize Windows Server on VPS](https://docs.edisglobal.com/misc/why-has-windows-server-slowed-down.md): Diagnose and optimize a slow Windows Server on a VPS by managing CPU and RAM, disabling unused services, tuning networking, and freeing up disk storage. - [Cancel VPS](https://docs.edisglobal.com/order-api-reference/cancel-vps.md): To cancel a VPS product, provide either the KVM ID or service ID, along with the type of cancellation you wish to proceed with. - [Check the Account Balance](https://docs.edisglobal.com/order-api-reference/get-accountbalance.md): Retrieves the current account credit balance for the authenticated WHMCS account, including the amount and currency. - [Lookup Available Billing Cycles](https://docs.edisglobal.com/order-api-reference/get-billing-cycles.md): Get the available billing cycles for a variety of products by authenticating with your WHMCS account. - [Lookup KVM_ID from Service ID](https://docs.edisglobal.com/order-api-reference/get-kvm-id.md): Get the KVM ID for a specific service by providing your WHMCS login details and service ID. - [Lookup Available Payment Methods](https://docs.edisglobal.com/order-api-reference/get-payment-options.md): Get payment methods by providing WHMCS account details. - [Lookup Service ID from KVM_ID](https://docs.edisglobal.com/order-api-reference/get-service-id.md): Identify the service ID linked to a KVM instance by supplying your WHMCS credentials and KVM ID. - [Get Services](https://docs.edisglobal.com/order-api-reference/get-services.md): Retrieves a list of services linked to the user's account based on the provided login credentials, including details such as service status, billing cycle, pricing, and location. - [Lookup Available VPS Locations](https://docs.edisglobal.com/order-api-reference/get-vps-locations.md): Get details of available VPS locations using your WHMCS account credentials. - [Lookup Available VPS Plans](https://docs.edisglobal.com/order-api-reference/get-vps-plans.md): Get available VPS plans and their configurations for a given location using your WHMCS credentials and the location ID retrieved from the get locations endpoint. - [Order a VPS with the EDIS Global API (Complete Guide)](https://docs.edisglobal.com/order-api-reference/order-api.md): Order an EDIS Global VPS via the Order API with worked examples — a simple beginner guide, a developer reference, and a full end-to-end JSON walk-through. - [Order API Endpoints for Automating VPS Provisioning](https://docs.edisglobal.com/order-api-reference/order-api-welcome.md): Reference all Order API endpoints for ordering, configuring, upgrading, and canceling EDIS Global VPS services programmatically over HTTPS with JSON. - [Order VPS](https://docs.edisglobal.com/order-api-reference/order-vps.md): Place a new VPS order by authenticating with your WHMCS credentials and specifying the order details in JSON format. - [Upgrade VPS](https://docs.edisglobal.com/order-api-reference/upgrade-vps.md): Upgrades a KVM service to a new product within the same location. - [API for VPS Management and Ordering](https://docs.edisglobal.com/vps-management/api-for-management-and-ordering.md): Use the EDIS Global Management and Order APIs to automate the full VPS lifecycle — provisioning, configuration, upgrades, and cancellations. - [Reinstall Your VPS (Linux or Windows)](https://docs.edisglobal.com/vps-management/autoinstall-reinstall-install-vps-linux-windows.md): Reinstall your VPS with a clean Linux or Windows operating system using the Reinstall OS button in your EDIS Global KVM control panel. - [IPv6 Troubleshooting](https://docs.edisglobal.com/vps-management/basic-ipv6-troubleshooting.md): Troubleshoot IPv6 connectivity on a VPS by checking for typos in addresses, subnet masks, and default routes, and verifying routing on the network interface. - [Upload a Custom ISO image](https://docs.edisglobal.com/vps-management/bring-your-own-iso.md): EDIS allows users to bring their own .ISO files like custom distributions, basically any i386 or AMD64 compatible operating systems or appliances. - [Cloud-Init based VPS Installation](https://docs.edisglobal.com/vps-management/edis-cloud-init-vps-installation.md): How EDIS Global moved to Cloud-Init and QCOW2-based VPS installations. Learn the benefits over ISO setups and how to use cloudinit_user_data on first boot. - [Enable VNC on Your VPS](https://docs.edisglobal.com/vps-management/enable-vnc-server.md): Enable VNC for an individual VPS in the EDIS Global VPS Management Portal to control the server graphically through noVNC or a desktop VNC client. - [How to Change IP Address in Windows Server](https://docs.edisglobal.com/vps-management/how-to-change-ip-address-in-windows-server.md): Change the IP address on a Windows Server VPS using Network Connections or PowerShell. Step-by-step guide covering static IP, gateway, and DNS configuration. - [VPS IP Address Settings & Network Info](https://docs.edisglobal.com/vps-management/ip-address-information.md): EDS VPS Management Portal allows users to view and manage their VPS's IP address settings, including IPv4 and IPv6 addresses, gateway, subnet, and DNS servers. - [How to Configure IPv6 on Your VPS](https://docs.edisglobal.com/vps-management/ipv6-configuration.md): Each EDIS Global VPS receives a dedicated /64 IPv6 subnet. Configure additional IPv6 addresses or change the default per OS with the examples in this guide. - [Linux Rescue CD Guide: Fix Network, Firewall, and SSH Issues](https://docs.edisglobal.com/vps-management/linux-rescue-guide-and-troubleshoot.md): Recover a Linux VPS that fails to boot or has connectivity issues using SystemRescueCD to fix network configurations, firewall rules, and SSH problems. - [How to Change IP Address in Ubuntu VPS (18.04–24.04)](https://docs.edisglobal.com/vps-management/manually-change-the-ip-address-in-ubuntu-versions-1804-to-2404.md): Update your IP address without server reinstallation. Follow these step-by-step instructions to manually configure the network settings in Ubuntu. - [Mount an ISO image](https://docs.edisglobal.com/vps-management/mount-iso-image.md): Mount a custom ISO image to your EDIS Global VPS through the VPS Management Portal to install a custom OS or run live recovery and rescue environments. - [Operating Systems Availability on EDIS Global](https://docs.edisglobal.com/vps-management/os-availability.md): Understand which operating systems are available during order and which additional OS images can be selected later in the dashboard for auto-installation. - [Post-Install Scripts (Deprecated)](https://docs.edisglobal.com/vps-management/post-install-scripts.md): Post-install scripts have been removed from the EDIS Global Auto-Installer. Use Cloud-Init user_data instead to automate VPS setup on first boot reliably. - [Power Cycle or Reboot a VPS](https://docs.edisglobal.com/vps-management/power-cycle-or-reboot-a-vps.md): Power-cycle or reboot a VPS through the EDIS Global VPS Management Portal, or use a shutdown command followed by a power-on action from the dashboard. - [RDP Error 0xd07: User Account Locked](https://docs.edisglobal.com/vps-management/rdp-error-0xd07-user-account-locked.md): Learn what the Windows RDP error code 0xd07 means and how to unlock, recover, or protect your Windows VPS account from repeated failed logins. - [How to Reset Linux root Password](https://docs.edisglobal.com/vps-management/reset-root-password-linux.md): Discover how to securely reset the root password on Ubuntu, Debian, CentOS, and other popular Linux distributions with our Reset Helper Image. - [How to reset Windows Administrator password](https://docs.edisglobal.com/vps-management/reset-windows-admin-password.md): Reset the Windows Server Administrator password through the EDIS Global VPS portal using the Windows installer, VNC access, Virtio drivers, and command prompt. - [System Configuration Dialog for EDIS Global VPS](https://docs.edisglobal.com/vps-management/system-configuration-dialog.md): Configure CPU, disk, network, video, and VLAN settings in the EDIS Global VPS System Configuration dialog for optimal performance, compatibility, and stability. - [UEFI vs BIOS and vTPM in EDIS Global VPS](https://docs.edisglobal.com/vps-management/uefi-vs-bios-and-v-tpm.md): Differences between BIOS and UEFI boot modes on an EDIS Global VPS, plus when to enable vTPM for Windows 11, BitLocker, and other modern Windows features. - [EDIS Global VPS Management Portal features and tools](https://docs.edisglobal.com/vps-management/vps-management-portal.md): Manage your EDIS Global VPS from the VPS Management Portal: power-cycle, run auto-installers, upload ISOs, configure rDNS, use noVNC, monitor traffic, and more. - [How to Find and Use Your EDIS Global Support PIN](https://docs.edisglobal.com/vps-management/your-support-pin.md): Locate your EDIS Global Support PIN in the VPS Management Portal and use it to verify account ownership when authorizing sensitive VPS changes. ## OpenAPI Specs - [management-openapi](https://docs.edisglobal.com/management-openapi.json) - [order-api](https://docs.edisglobal.com/order-api.json) - [assets](https://docs.edisglobal.com/assets/assets.json) ## Optional - [Explore VPS Hosting Plans & Locations](https://www.edisglobal.com/vps-hosting) - [Why Our VPS Infrastructure Is Different](https://www.edisglobal.com/why-edis-global)