VPS Billing Workflow
The document outlines the automated billing procedure for EDIS Global VPS services, including invoice generation, credit card captures, friendly and overdue reminders, service suspension, termination and data deletion.
⏳ Simplified VPS Billing Workflow
This timetable shows when we send invoices, reminders, when we suspend services, terminate plans, and when we delete VPS from our disks if an invoice does not receive its payment.
| Day | Event | Action |
|---|---|---|
| -7d | 🧾 Invoice Created | Invoice is generated and sent |
| -6d | 💳 Credit Card Charge | Automatic attempt to charge your card |
| -2d | ✉️ Friendly Reminder | First unpaid reminder sent |
| 0 | 📅 Due Date | Payment is due |
| +1d | ⚠️ Overdue Reminder 1 | First overdue reminder |
| +2d | ⚠️ Overdue Reminder 2 | Second overdue reminder |
| +3d | ⚠️ Overdue Reminder 3 | Third overdue reminder |
| +7d | ⏸️ Service Suspension | VPS service powers down |
| +14d | ❌ Termination | VPS agreement ends |
| +20d | 🗑️ Data Deletion | Invoice cancellation and VPS deletion |
🛠 Service Recovery Options
✅ Your Invoice shows Unpaid
Service recovery is possible!
Proceed with the payment of your invoice, your service will reactivate automatically.
❌ If Your Invoice is Cancelled
Service Recovery is Not Available
If your invoice shows as CANCELLED, recovery is NOT possible.
Your VPS and all data have been deleted (6 days after termination)
Client Responsibility Notice
VPS customers are solely responsible for:
-
Managing their virtual machines
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Creating regular backups of their servers
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Securing all important data
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Keeping payment methods updated to avoid suspension and deletion
EDIS Global strongly recommends maintaining backups of all critical information.