⏳ Simplified VPS Billing Workflow

This timetable shows when we send invoices, reminders, when we suspend services, terminate plans, and when we delete VPS from our disks if an invoice does not receive its payment.
DayEventAction
-7d🧾 Invoice CreatedInvoice is generated and sent
-6d💳 Credit Card ChargeAutomatic attempt to charge your card
-2d✉️ Friendly ReminderFirst unpaid reminder sent
0📅 Due DatePayment is due
+1d⚠️ Overdue Reminder 1First overdue reminder
+2d⚠️ Overdue Reminder 2Second overdue reminder
+3d⚠️ Overdue Reminder 3Third overdue reminder
+7d⏸️ Service SuspensionVPS service powers down
+14d❌ TerminationVPS agreement ends
+20d🗑️ Data DeletionInvoice cancellation and VPS deletion

🛠 Service Recovery Options

✅ Your Invoice shows Unpaid

Service recovery is possible! Proceed with the payment of your invoice, your service will reactivate automatically. invoice status unpaid, service can be recovered

❌ If Your Invoice is Cancelled

Service Recovery is Not Available

If your invoice shows as CANCELLED, recovery is NOT possible. Your VPS and all data have been deleted (6 days after termination) invoice status cancelled, service can no longer be recovered

Client Responsibility Notice

VPS customers are solely responsible for:
  • Managing their virtual machines
  • Creating regular backups of their servers
  • Securing all important data
  • Keeping payment methods updated to avoid suspension and deletion
EDIS Global strongly recommends maintaining backups of all critical information.