Access the VPS Management Portal
- Login to your VPS Management Portal
- Locate your VPS from the Services tab
Mount Password Reset Helper Image and Boot
- Enable VNC Server
- Click Mount ISO
- In the drop-down list choose image: 1_Password-Reset-Helper.iso 💿
- Check the box ✅ force reset & boot from the selected ISO then click on the Mount ISO button
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Finish mount by clicking “Mount ISO”
- Open the noVNC or connect by VNC client(RealVNC Viewer, TightVNC Viewer, UltraVNC)
Launch noVNC
- Click “Launch noVNC” to see console output
- Click into the noVNC browser window to set focus
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Wait patiently while the ISO loads automatically:
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Once the ISO has successfully loaded, you will be prompted to change the password:
- Enter a new strong password and press Enter ⌨️
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A new password will be displayed along with a prompt to continue. If the password is correct, press Enter to proceed:
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The password has been reset. Press Enter to finish the process:
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Next, the reboot process will begin automatically. When OS rebooted, you will be able to use the new password for root.