Your VPS deployment email
After payment is confirmed and deployment is complete, EDIS Global sends the VPS access details to the email address registered with your client account. Look for a message from support@edisglobal.com. Keep this email secure because it contains sensitive access information.What the email contains
Complete your initial setup
1
Open the VPS Management Portal
Sign in to the VPS Management Portal, open Services, and confirm that your new VPS is shown as active.
2
Connect to your VPS
Use SSH for Linux or Remote Desktop for Windows with the credentials from the deployment email.
3
Secure your access
Change the initial operating-system password after your first successful login. For Linux, we recommend configuring SSH key authentication and following the SSH Security Hardening Guide.
4
Subscribe to service updates
Subscribe to updates for the locations you use so that you receive relevant maintenance and incident notifications. See Subscribe to Status Updates.
5
Plan your backups
You are responsible for protecting your own data. Review the Backup Guide before placing important workloads on the server.
Included Traffic Pool starter credit
Every newly purchased VPS adds 100 GB of complimentary traffic to your shared Traffic Pool. The credit does not expire while it remains in the Pool and can be assigned manually or used with Auto-Hydration.Traffic Pool & Auto-Hydration
Learn how to maintain a shared traffic reserve and protect your VPS from traffic exhaustion.
No deployment email received?
First check your spam or junk folder and confirm that you are checking the email address registered with your EDIS Global account. If the VPS is active but the deployment email cannot be found, follow the No email received? guide. Because EDIS Global does not store VPS passwords, you will need to reinstall the VPS and choose a new password.Essential links
VPS Management Portal
Manage services, traffic, power controls, reinstallation, and upgrades.
EDIS Global Documentation
Find setup instructions, operational guidance, and troubleshooting articles.
Service Status
Review current incidents and scheduled maintenance by location.
Acceptable Use Policy
Review the activities and workloads permitted on EDIS Global infrastructure.
Need assistance?
EDIS Global support can assist with your account, billing, platform functions, and infrastructure-level technical issues. For privacy and security, our team does not log in to your VPS or configure software inside it.- Use the orange chat icon to contact us through the website messenger.
- Review How EDIS Global Support Can Help You.
- See all contact options.