Refund Eligibility Checklist
Use this checklist to determine if you are eligible for a refund:- Time Frame
- Did you purchase the VPS service within the last 24 hours?
- Special Conditions
- Was your purchase made without a discount code?
- Did you not revoke a cancellation requests for this VPS?
- Have you not added pool-traffic to the VPS?
- Have you not ordered an upgrade for your VPS?
- Refund Limit
- Have you requested no more than 1 refund within the past 12 months?
- Service Abuse
- Were your services not closed for violating our AUP?
If you meet above conditions, you are likely eligible for a refund. Please proceed by submitting the required information to our support team (follow link below)