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How to request Cancellation for your EDIS VPS

A VPS can be cancelled in the VPS Management Portal at any time.
1

Log in to your

2

Locate your VPS in the Services tab

3

and click "Request Cancellation"

Cancel with immediate effect or by the end of the billing period.
Cancelling a service removes the lines for this service from pro-forma invoices!

Video Guide how to Cancel a Service

Our services are based on MONTHLY subscriptions rather than daily. We
understand that sometimes you may need to discontinue a service prior to the
completion of the subscription period. Unfortunately, in those cases, we
cannot provide a refund for any portion of the subscription that has already
been paid. We apologize for any inconvenience this may cause.

⏳ VPS expiration workflow

Used when you request cancellation at the end of the billing cycle (on expiry).

⚡ Immediate termination workflow

Used when you request cancellation right away.

Notes

  • Data Deletion is permanent and cannot be reversed after 6 days.
  • Please back up your data before requesting cancellation.
  • Reactivation: Reach out to support prior to Data Deletion
Last modified on July 3, 2026