FAQ
Billing & Lifecycle

Cancel a VPS service

2min

How to request Cancellation for your EDIS VPS

A VPS can be cancelled in the KVM management portal at any time.

1

Login to your VPS Management Portal

2

Locate your VPS in the Services tab

3

and click "Request Cancellation"

Cancel with immediate effect or by the end of the billing period.

Cancelling a service removes the lines for this service from pro-forma invoices!



kvm_request_cancellation
KVM Request cancellation


Our services are based on MONTHLY subscriptions rather than daily. We understand that sometimes you may need to discontinue a service prior to the completion of the subscription period. Unfortunately, in those cases, we cannot provide a refund for any portion of the subscription that has already been paid. We apologize for any inconvenience this may cause.