FAQ
Billing & Lifecycle
Cancel a VPS service
2min
A VPS can be cancelled in the KVM management portal at any time.
1
Login to your VPS Management Portal
2
Locate your VPS in the Services tab
3
and click "Request Cancellation"
Cancel with immediate effect or by the end of the billing period.
Cancelling a service removes the lines for this service from pro-forma invoices!
KVM Request cancellation
Our services are based on MONTHLY subscriptions rather than daily. We understand that sometimes you may need to discontinue a service prior to the completion of the subscription period. Unfortunately, in those cases, we cannot provide a refund for any portion of the subscription that has already been paid. We apologize for any inconvenience this may cause.
Updated 31 May 2024
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