How to change your IP address
Free IP change within 24 hours
You are eligible for one free change of your primary IPv4 address if you request it within the first 24 hours of purchasing the VPS. Changing the IP address keeps the same VPS service, server location, plan, and billing cycle.1
Open your VPS
Log in to the VPS Management Portal, open Services, and select your VPS.
2
Request the IP change
Select the ♻️ recycle icon beside the current IP address.
3
Configure the new IP
Reinstall the VPS or configure the new IP manually through VNC. The old address stops working immediately when the new IP is assigned.
A free primary IPv4 change does not remove your refund eligibility. You may still request a refund within the original 24-hour window if all other refund conditions are met.
IP change after 24 hours
After the first 24 hours, you can choose one of these paid options:Standard IP change
After payment, EDIS Global assigns an available IP automatically. You cannot influence the subnet selection.Bespoke IP change
You receive a list of available IP addresses from different prefixes and select the one you prefer. If an IP previously assigned to you is still available, it may appear in the list.Configure the new IP after any change
Summary
- During the first 24 hours, you may change the primary IPv4 address once free of charge.
- A primary IPv4 change does not remove refund eligibility during the original 24-hour window.
- A free location replacement includes the option of one additional free primary IPv4 change if required.
- After 24 hours, select a Standard or Bespoke paid IP change.
- Reinstall the VPS or configure the new IP manually after every IP change.
- A server location change is a direct VPS replacement and follows different refund rules.