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How a VPS location change works

IP addresses and VPS resources are tied to a specific server location. EDIS Global therefore cannot physically move an existing VPS to another region. For an approved location change, we provision a direct replacement VPS in another available EDIS Global location of your choice. The replacement becomes a new VPS service with new access and network details.

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Free location change within 24 hours

You may request one free location change within 24 hours of the original VPS order. This option is useful if you selected the wrong location, need lower latency, or require a different geographic presence.

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What you receive

When EDIS Global completes the location change:
  • You receive a replacement VPS in another available location of your choice.
  • You receive new login details and a new IP address.
  • The replacement keeps the same VPS plan and billing cycle.
  • The new VPS service directly replaces the original service.
  • The original VPS, its IP addresses, and its data are permanently removed.

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Additional free primary IPv4 change

The location replacement also includes the option of one additional free change of the new VPS’s primary IPv4 address if required. After an IPv4 change, you must reinstall the VPS or configure the new address manually through VNC. See Change IP Address for the complete procedure.

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Refund eligibility after a location change

A completed location change replaces the refund option. After EDIS Global provisions the replacement VPS, the original order and replacement service are no longer eligible for a refund.
A primary IPv4 change alone does not remove refund eligibility. A completed server location change does. See the Cancellation and Refund Policy for all conditions.

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Before requesting the location change

Data, IP addresses, installed software, and configuration are not migrated to the replacement VPS. Back up everything you need before requesting the location change.
Location changes are:
  • Available only within 24 hours of the original order.
  • Limited to one location change per VPS service.
  • Subject to resource availability in the requested location.
  • Unavailable for services flagged for abuse, spam, fraud, or other policy violations.
Additional IPv4 addresses are not migrated automatically and may require a new order or approval. EDIS Global may decline a request for abuse prevention, fraud detection, resource availability, or policy enforcement reasons.

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Changing location after 24 hours

After the initial 24-hour period, the free location replacement is no longer available. To use a different location:
1

Order a new VPS

Choose and order a VPS in the required location.
2

Migrate your data

Transfer the data and configuration from the existing VPS to the new service.
3

Cancel the old VPS

Cancel the previous VPS only after confirming that the new service works correctly.
Last modified on September 5, 2026