How to Connect to the Server via VNC

  1. Log in to the KVM Management Portal.
  2. Locate your VPS in the Services tab.
  3. Click on Start VNC , then use noVNC to connect to the console of your server.

What to Check Once Connected via VNC

If your server’s operating system is Linux:
  1. Check the network interfaces:
    ip a
    
    • Make sure the network interface (e.g., eth0, ens3) is UP and has a valid IP address.
  2. Check the gateway and ping it:
    ip route
    
    • Identify the gateway address (look for the line default via ...).
    • Then ping the gateway:
      ping -c 4 <IP_GATEWAY>
      
  3. Ping local addresses:
    • Ensure the local network stack is working:
      ping -c 4 127.0.0.1
      ping -c 4 $(hostname -I)
      
  4. Check the SSH service:
    • Verify if the SSH service is running:
      systemctl status sshd
      
  5. Check the web server (if applicable):
    • If nginx or apache is installed:
      systemctl status nginx
      # or
      systemctl status apache2
      
  6. Review recent logs:
    • Check for any recent system or network errors:
      journalctl -xe
      
  7. Restart the networking service if necessary:
    • If there are issues with the network interfaces or configuration:
      systemctl restart networking