​
How to Connect to the Server via VNC

  1. Log in to the KVM Management Portal.
  2. Locate your VPS in the Services tab.
  3. Click on Start VNC , then use noVNC to connect to the console of your server.

​
What to Check Once Connected via VNC

If your server’s operating system is Linux:

  1. Check the network interfaces:

    ip a
    • Make sure the network interface (e.g., eth0, ens3) is UP and has a valid IP address.

  2. Check the gateway and ping it:

    ip route

    • Identify the gateway address (look for the line default via ...).

    • Then ping the gateway:

      ping -c 4 <IP_GATEWAY>

  3. Ping local addresses:

    • Ensure the local network stack is working:

      ping -c 4 127.0.0.1
ping -c 4 $(hostname -I)

  4. Check the SSH service:

    • Verify if the SSH service is running:

      systemctl status sshd

  5. Check the web server (if applicable):

    • If nginx or apache is installed:

      systemctl status nginx
# or
systemctl status apache2

  6. Review recent logs:

    • Check for any recent system or network errors:

      journalctl -xe

  7. Restart the networking service if necessary:

    • If there are issues with the network interfaces or configuration:

      systemctl restart networking