VPS Billing Workflow
2min
We would like to provide you with a brief overview of our automated VPS billing procedure, when we create invoices, when we capture payments from cards, when we send our reminders and what happens when an invoice does not receive its payment.
1
Invoice generation: 7 days prior to the due date
2
Credit card captures: 4 days prior to the due date
3
Friendly reminder: first friendly reminder, 2 days prior to the due date
4
Overdue reminders: 1, 2, and 3 days after the due date
5
Service Suspension: 3 days after the due date
6
Service Termination: 8 days after the due date (all data is wiped)
Customers are solely responsible for managing their machines and making backups of their servers and all their important data!

Updated 12 Sep 2023
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