FAQ
Billing & Lifecycle

Accepted Payment Methods

6min

Which payment methods are supported?

Credit Cards

EDIS supports one-off and recurring payments through world's leading Credit Cards

American Express, China UnionPay (CUP), Discover & Diners, Japan Credit Bureau (JCB), Mastercard, VISA.

Credit card transactions are processed via Stripe.



PayPal

You can pay with PayPal checkout (one-off payments) or create PayPal subscriptions for automated, recurring payments.



Crypto Currencies

EDIS Global accepts payments in various Crypto Currencies like ApeCoin, Bitcoin (BTC), Bitcoin Cash (BCH), BNB, DAI, DASH, Dogecoin (DOGE), Ether Classic (ETC), Ethereum (ETH), Komodo (KMD), Litecoin (LTC), SHIBA INU (SHIB), Monero (XMR)* Tether (USDT), MATIC, USD Coin (USDC), Polygon USDC, Polygon Wrapped Ether (WETH), Solana (SOL), Verge (XVG).

Bitcoin is accepted via the regular Bitcoin blockchain (Base) and through the L2 Lightning Network (if senders' wallet supports Lightning). Monero (XMR) is a privacy-centric cryptocurrency that offers untraceable and anonymous transactions, providing a significant advantage in the digital currency space by not recording transaction details, unlike Bitcoin. Mobile Payment Technologies

Payments are processed through Coinpayments.net and Coinbase.



Digital wallet and mobile payment services

EDIS Global accepts payments via Apple Pay, Google Pay, and Alipay.



Bank Payment Policies

Bank Transfers: The VPS platform operated by EDIS Global is designed for full automation, which currently does not extend to the processing of inbound payments via bank transfers.

However, the acceptance of payments through bank transfer (utilizing SWIFT/IBAN) is permitted under specific circumstances, as outlined below:

  1. Account Credit Top-ups
    Initiating from a minimum of EUR 250.
  2. Annual Invoice Settlements
    This can be done through bank transfers, provided there is a prior agreement established with our support team.
  3. Emergency Payments
    In cases where alternative payment methods are temporarily unavailable.

For detailed guidance and to ensure proper coordination, please reach out to our support team.

SEPA/ACH direct debits

Due to the uncertain processing times, elevated transaction costs, and increased risk of misuse, SEPA and ACH direct debit transactions are not facilitated.