Experience connectivity issues with your VPS? Learn how to generate a detailed MTR or TRACEROUTE report on Windows to identify packet loss and speed up the resolution process
If you’re experiencing packet loss or a slow connection between your home internet and your VPS, we would appreciate if you could provide us with an MTR or TRACEROUTE report. This will give us a detailed view of the network path between your home connection and your VPS, highlighting where the packet loss might be occurring.
For Windows Users: Windows does not come with MTR by default, but you can run a TRACEROUTE easily.
Windows + R
to open the Run dialog.cmd
and press Enter to open the Command Prompt.tracert [Your VPS IP Address]
Mark
, then highlight the entire result, and press Enter
to copy.Please share the results with us, and we’ll promptly investigate where the issue might lie and work towards a resolution.
Experience connectivity issues with your VPS? Learn how to generate a detailed MTR or TRACEROUTE report on Windows to identify packet loss and speed up the resolution process
If you’re experiencing packet loss or a slow connection between your home internet and your VPS, we would appreciate if you could provide us with an MTR or TRACEROUTE report. This will give us a detailed view of the network path between your home connection and your VPS, highlighting where the packet loss might be occurring.
For Windows Users: Windows does not come with MTR by default, but you can run a TRACEROUTE easily.
Windows + R
to open the Run dialog.cmd
and press Enter to open the Command Prompt.tracert [Your VPS IP Address]
Mark
, then highlight the entire result, and press Enter
to copy.Please share the results with us, and we’ll promptly investigate where the issue might lie and work towards a resolution.