FAQ
IP Addresses

Change IP addresses

7min

How to Change Your IP Address

Free IP Change (Within the First 24 Hours)

If you purchased a VPS, you’re eligible for one free IP change within the first 24 hours.

Steps to Change Your IP Address:

  1. Log into your EDIS Global dashboard using your credentials.
  2. Locate your VPS in the Services tab
  3. Initiate the IP Change by clicking on the ♻️ recycle icon next to your current IP.

Note: After the IP change, you will need to reinstall your system or manually configure the new IP in your OS using VNC. Once a new IP is assigned, your old IP will stop working immediately.

Document image


Configure New IP After a Change

Steps to Configure IP After Change:

Reinstall your VPS for the new IP to become active.

Manually configure your new IP using VNC if you prefer not to reinstall.

IP Changes After 24 Hours

After 24 Hours:

• Changing IP addresses incurs a fee:

• Standard IP Change: €5 (random IP assigned)

• Bespoke IP Change: €10 (choose from available IPs)

Standard IP Change

With a standard IP change, the system automatically assigns a random IP address.

Bespoke IP Change

For a bespoke IP change, you will be provided with a list of IP addresses from various prefixes. You can select the IP address you prefer from this list.

Request an IP Address Change

To request either a Standard- or a Bespoke IP Change, please get in touch through the messenger. We need your KVM_ID and the IP address you'd like to change, as well as the service you are requesting (Standard (random) IP Change, or Bespoke IP Change)