FAQ
Billing & Lifecycle
Can I get a refund?
3min
Use this checklist to determine if you are eligible for a refund:
- Time Frame
- Did you purchase the VPS service within the last 24 hours?
- Special Conditions
- Was your purchase made without a discount code?
- Did you not revoke a cancellation requests for this VPS?
- Have you not added pool-traffic to the VPS?
- Have you not ordered an upgrade for your VPS?
- Refund Limit
- Have you requested no more than 1 refund within the past 12 months?
- Service Abuse
If you meet above conditions, you are likely eligible for a refund. Please proceed by submitting the required information to our support team (follow link below)
Updated 04 Jul 2024
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