> ## Documentation Index
> Fetch the complete documentation index at: https://docs.edisglobal.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How VPS Renewals Work

> Understand how EDIS Global VPS renewals work: auto-renewal, when invoices are sent, automatic payments, and how to renew a VPS instantly from the portal.

## The short version

* Your VPS **renews automatically** unless you cancel it in the portal.
* If you don't need a service anymore, **cancel it before the next invoice is created**.
* Auto-renewal keeps your VPS running without interruption.

<Note>
  Auto-renewal is intentional. It protects your service, your data, and your uptime.
</Note>

***

## When we send invoices

We create a **Pro-Forma invoice 7 days before the due date** of your service.

A Pro-Forma invoice is like an offer:

* If you pay it, your service renews and we issue a fully compliant tax invoice.
* If you don't pay it, we send payment reminders. If it stays unpaid, the service is suspended, then terminated, and all data is wiped.

See the full timeline: [VPS Billing Workflow](/faq/billing-lifecycle/automated-vps-billing-workflow) and [Data Retention Policy](/faq/billing-lifecycle/data-retention-period#data-retention-policy-at-edis-global).

***

## Renew instantly from the portal

Don't want to wait? You can renew a service any time.

In your client portal, open the service and click the blue **Create Invoice / Renew** button.

<Frame>
  <img src="https://mintcdn.com/edisglobal-b1e34a56/CV8xhM-o4z7T-7YA/assets/vps-renewal-create-invoice-button.png?fit=max&auto=format&n=CV8xhM-o4z7T-7YA&q=85&s=aaf248e804b3c16743130eb6b06c1040" alt="Create Invoice / Renew button in the client portal" width="1750" height="1316" data-path="assets/vps-renewal-create-invoice-button.png" />
</Frame>

This lets you:

* Generate the renewal invoice immediately.
* Choose the billing cycle you want to renew for.

<Tip>
  **Annual billing gives you one month free.** You pay for 11 months and get 12.
</Tip>

You can also contact our team to issue an upfront invoice for you.

***

## Automatic payments

If you have a **credit card on file** or **account credit**, renewal invoices are paid automatically.

| Payment method      | When it's charged                                  |
| ------------------- | -------------------------------------------------- |
| Credit card on file | Charged **4 days after** the invoice is sent       |
| Account credit      | Applied **immediately** when the invoice is issued |

When account credit is applied, your service renews right away.

Learn more:

* [Automated Payments](/faq/billing-lifecycle/automated-payments)
* [Pay Invoices from Credit Balance](/faq/billing-lifecycle/pay-invoices-from-credit-balance)

***

## For resellers: opt out of automatic credit application

If you work with account credit and don't want it applied to renewal invoices automatically, you can opt out.

See [Credit Manipulation](/faq/billing-lifecycle/scheduled-billing-window#-credit-manipulation).

***

## Accidentally renewed a service?

You can request to convert the payment into account credit. Terms and conditions apply.

See [Accidental Renewal: Convert Payment to Account Credit](/faq/billing-lifecycle/accidental-renewal-convert-payment-to-credit).


## Related topics

- [Product changelog](/changelog/product.md)
- [VPS Billing Workflow](/faq/billing-lifecycle/automated-vps-billing-workflow.md)
- [EDIS Global Partner Starter Pack](/documentation/misc/partner-starter-pack.md)
- [Accidental Renewal: Convert Payment to Account Credit](/faq/billing-lifecycle/accidental-renewal-convert-payment-to-credit.md)
- [Order a VPS with the EDIS Global API (Complete Guide)](/order-api-reference/order-api.md)
